nuababy is proud of the high quality products we manufacture and confidently guarantees them against defects in snaps, toggles, buckles, zips, or workmanship for six months after the date of purchase when accompanied by the original proof of purchase*.
Pilling fabric: We ensure that the best quality materials are used for our products. Environmental variables such as washing and use will affect how well the fabric wears. Pilling, however, does not affect nappy function.
Toggles on the adjustable double-gusset: The toggles may become a bit rusty with repeated washing, however this doesn’t affect performance. If you would like to replace them, please contact your retailer.
Leaking: Please refer to troubleshooting section.
Items under warranty that are returned to us will be repaired or replaced at the discretion of the nuababy management team. Shipping costs are the responsibility of the buyer. Please contact us with any questions or concerns you may have.
* Applicable to nuababy products purchased in EU, USA, New Zealand, and Australia.